FREE Dale Carnegie Training for Pulse Young Professionals: Conflict in the Workplace
Nothing can destroy productivity, derail projects, and damage your reputation faster than workplace conflict. Whether it smolders just beneath the surface or becomes open warfare, conflict can paralyze your group, department, or the entire organization. And once initiated, the unpleasant task of resolving conflicts falls on your shoulders.
Conflict is a natural part of business and of life. The natural give and take between people is a healthy way to discover new approaches to challenges. Based on the time-tested principles from the book How to Win Friends and Influence People by Dale Carnegie, this session prescribes the best approaches for effectively dealing with conflicts, so you can resolve issues while maintaining positive relationships. Learn to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain poised when tension is high. You can achieve win-win outcomes.
Objectives:
