Reporting to the Assistant Airport Director, the Business System Analyst , serves as liaison between IT and the ATW and Recycling Solid Waste departments; providing information and assistance to computer system users regarding computer software; manages specific to ATW/Recycling & Solid Waste technology; makes recommendations regarding procedures, equipment, and software to meet the needs of the department; coordinates design, development, and maintenance of software applications.
Hours: 8:00am - 4:30pm Monday-Friday with possibilities of comp timeLocation: Duties are working with the Airport and the Recycling and Solid Waste DepartmentWe offer a full benefits package which includes being a part of the Wisconsin Retirement System pension! Want to learn more about our benefits?
Click here: https://www.outagamie.org/government/departments-f-m/human-resourcesKey Responsibilities:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Leads network infrastructure expansions and additions on behalf of ATW/RSW department.
- Troubleshoot and manage department specific network connectivity issues with existing and future hardware/software vendors.
- Manage outside vendor hardware/software installations and updates.
- Maintains department specific software applications, including configurations and updates.
- Primary internal contact for software, hardware, network and other IT related needs.
- Research and recommend new technology solutions and enhancements to data systems, procedures and methods of operation.
- Coordinates equipment moves and setups.
- Assists with county IT software/hardware application rollouts and troubleshooting.
- Maintain department technology inventories.
- Participate in department technology business case development process.
- Assist staff with technological equipment such as computers, cameras, copy/fax/printer machine, badging equipment, etc.
- Organize and assist IT with hardware replacements, software upgrades, and operating system upgrades.
- Remain knowledgeable in IT policy and basic cybersecurity concepts.
- Working with the IT Department, tests and verifies requested program changes and provides necessary feedback.
- Submits user security access and project requests to the IT Department.
- Adds/Removes system users and assists users with system password resets.
- Assist in annual department budgeting and technology project planning.
Education/Certifications/Experience Requirements:
- Associates Degree in computer related field with three to five years of experience in computer systems, project coordination, system development or communication…
- Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
- Government experience preferred.
- Valid Driver's License and maintain
Required or Preferred Skills:
- Ability to operate a variety of office equipment. Ability to add, subtract, multiply, divide, and calculate decimals and percentages.
- May also require ability to make use of descriptive statistics.
- Ability to analyze and design information flow.
- Ability to analyze software and make recommendations.
- Ability to comprehend and interpret a variety of documents including letters and other correspondence, records, various internal and external reports, policy and procedure manuals, evaluations, logs, statements, etc.
- Ability to prepare a variety of documents including general correspondence, reports, statistical reports, procedures, etc.
- Ability to communicate effectively verbally and in writing, with inter-and intra-departmental staff members, outside agency personnel, service providers, and sales representatives.
- Ability to interpret department needs to IT department.
- Ability to train other staff on software and hardware technology.
- Ability and willingness to be hands on with hardware rollouts and troubleshooting.
- Ability to use and interpret computer related terminology.
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
