Summary Under the general direction of the Children, Youth and Families Division Manager serves as program manager of the Child Welfare Unit. Provides ongoing program development and administrative direction to staff of the Child Welfare Unit. Serves as Chief Juvenile Court Intake Worker for Intake functions. Performs related duties as required.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Serves as program manager of the Child Welfare Unit.
Oversees child abuse and neglect investigations, substantiation decisions, and decisions on follow-up services.
Functions as Chief Juvenile Court Intake Worker for Intake functions in accordance with general written policies adopted by the Court.
Responsibility for supervision of child welfare and juvenile court service cases, including meeting child safety and community accountability, permanency, and procedural due process requirements.
Backup responsibility for overseeing ongoing child abuse and neglect and juvenile delinquency cases and decisions on follow-up services.
Budgets, coordinates, monitors, evaluates, and authorizes interagency and purchased services related to Child Welfare Unit functions.
Ensures compliance of service programs with appropriate County, State, and Federal rules, and regulations.
Addresses and resolves complaints or grievances pertaining to Unit functions.
Plans and creates needed community services, program objectives, and structures staffing needs and funding of programs.
Functions independently in providing and supervising assessment, planning, coordination of resources, and educational/supportive services to a variety of clients experiencing a diverse range of problems.
Recommends and monitors program development, policies and procedures for the internal administration of activities, including case-specific and overall, unit operational procedures.
Provides agency and community education, consultation, and intervention regarding Department services.
Develops and oversees appropriate resources for children.
Assists other staff in the implementation of the Emergency Government Plan.
Performs crisis on-call duties as assigned.
It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties an employee may be required to perform. The examples are merely indicative, not restrictive.
Supervisory Responsibilities
Directly supervises employees in the Child Welfare Unit. Is responsible for the overall direction, coordination, and evaluation of the Child Welfare Unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; staff development, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints or grievances and resolving problems. Provides direction to para-professional staff and provides backup supervision to professional staff in other units within the Human Services Division.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Master’s Degree in Social Work or related field from an accredited college or university; three to five years of experience in child welfare or juvenile delinquency; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Ability to communicate tactfully, clearly, concisely, accurately, and to establish a therapeutic relationship with clients.
Mathematical Skills
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet, Spreadsheet, Word Processing, and State and County data systems software.
Certificates, Licenses, Registrations
State of Wisconsin Juvenile Intake Certification within six months of hire required, unless exempt.
Child Welfare Supervisor Professional Development Plan completed within one year of hire required, unless exempt.
Valid driver’s license in the State of Wisconsin and documentation of car insurance.
Access to reliable transportation.
Special Requirement
Other Skills and Abilities
Knowledge of human growth and development, a specific range of treatment modalities pertinent to the professional specialty area of the employee, and social work principles and methods.
Ability to provide effective leadership, case consultation, and direction to professional and para-professional staff.
Knowledge and understanding of federal laws, State Statutes, administrative rules, and understanding of programs and services available.
Knowledge of and ability to apply Wisconsin and Federal Statutes, rules and regulations, which affect unit functions.
Knowledge of community based human services delivery system and resources available in the community.
Ability to make independent decisions.
Ability to establish and maintain effective working relationships with clients, co-workers, other agencies, and the public.
Ability to apply laws of confidentiality appropriately.
Ability to provide complex services in accordance with principles common to the specialty of the employee.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally, lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Job Type : Full-Time
Education Level : Masters
Experience Level : Mid to Senior Level
