Now Hiring a Division Manager in Mental Health/Substance Use!
Lead impactful mental health and substance use programs through strategic oversight, budget management, and team leadership. Requires a Master’s in social work or psychology, Wisconsin clinical licensure, and 3–5 years of supervisory experience. Apply Today!
Reporting to the Deputy Director of Health & Human Services, the Division Manager - Mental Health/Substance Use, manages the services and provides oversight for all division staff. Performs related duties including hiring, training, and evaluating division staff and programs, developing program policies, procedures, and budgets, monitoring program activities, expenditures, and services, and negotiating and coordinating contracted services with provider agencies.
Hours: Normal work hours are 8 am to 4:30 pm with the ability to be flexibility to meet the needs of 24/7 staff and consumers.Limited remote work once fully orientated for this positionWe offer a full benefits package which includes being a part of the Wisconsin Retirement System pension! Want to learn more about our benefits?
Click here: https://www.outagamie.org/government/departments-f-m/human-resourcesWant to learn more about Outagamie County?
Click on the link to learn more about all we have to offer!
Outagamie County, WI - Community Video Tour (elocallink.tv)Key Responsibilities:
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Ensures that the mental health and substance use portions of the budget are developed to meet identified needs and administer the programs within the approved budget guidelines. Negotiates, supervises, and manages purchase of service contracts. Monitors compliance with all financial reporting requirements and assists in balancing revenue and expenditures throughout the year.
- Organizes, distributes, and delegates work to subordinates fairly and impartially. Provides clear and appropriate direction to employees. Provides training and coaching to subordinates. Ensures that staff has the resources and flexibility to perform, improve, and learn in their jobs. Keeps open communication with subordinates, listens to them, and provides professional guidance. Positively motivates, mentors, and leads employees. Provides appropriate and timely performance evaluations for all subordinates.
- Ensures Health Insurance Portability and Accountability Act (HIPAA) compliance and manages certified Electronic Healthcare Record systems.
- Resolves complaints and grievances timely in accordance with state statutes and department policy and procedures.
- Assists in recruitment, hiring, and training of division staff. Assists other division supervisory staff in personnel, disciplinary matters and grievances.
- Oversees clinical service provision.
- Completes program administration and recertification of behavioral health and substance use programs including: Prevention Services under DHS 75.14, Emergency Mental Health Services under DHS 34, Outpatient Integrated Behavioral Health Treatment Services under DHS 75.50, Comprehensive Community Services under DHS 36, Assessment of Drivers with Alcohol or Controlled Substance Problems under DHS 62 and Intervention Services and Intoxicated Driver Services under 75.15, Community Support Program under DHS 63.
- Ensures division policy and procedures are developed, implemented, and updated on a regular basis.
- Maintains communication and working relationships with community agencies and other counties.
- Assists with the Emergency Support Function (ESF) 6 implementation of programs and services to aid victims of an emergency or disaster. Assists with victim related recovery efforts such as crisis counseling and identifying support for persons with functional needs in affected areas.
- Is available to staff after hours for consultation and is a part of the on call supervisor rotation.
Education/Certifications/Experience Requirements:
- Master’s Degree in social work, psychology.
- Licensed or certified in the field of mental health or substance abuse for supervision and clinical oversight in the State of Wisconsin.
- 3 - 5 years administrative, supervisory, or management experience.
- Must possess and maintain a valid driver's license.
Required or Preferred Skills:
- Ability to manage, supervise, assign and review the work of others. Ability to make decisions in all areas of responsibility related to managing the division.
- Knowledge of principles and practices of effective evidenced based mental health and substance use treatment programs and services.
- Knowledge of the application and effectiveness of a variety of behavioral health treatment modalities utilized in a comprehensive community-based prevention and treatment system.
- Ability to provide appropriate clinical supervision and direction for licensed and certified personnel.
- Ability to effectively represent the Mental Health/Substance Use Division in contracts with the public, community organizations, and other governmental agencies.
- Strong written and verbal communication skills including listening skills.
- Computer skills including facility with Microsoft Office applications and ability to learn and use case management and electronic health record software.
- Working knowledge and understanding of Trauma Informed Care preferred.
- Ability to effectively address and resolve conflict and to manage stress in a professional manner.
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
