Fox Cities Chamber Members Receive Discount on FVTC Customer Experience Seminar

Fox Cities Chamber members are invited to attend a Fox Valley Technical College virtual seminar and receive a special discount. “Communication & the Customer Experience” will be held on Monday, September 8, from 8:30 – 11:30 AM. Please note that this is an online training and you will need access to the internet and a web camera.

Attendees will explore the concept of amazing service with the goal of providing an improved customer experience for your organization. Examine what it means to deliver +1’s, going above and beyond what is minimally expected by our customers, to create an amazing experience. You’ll also look at the critical communication components necessary in every customer interaction and discuss the importance of each. The seminar will devote some time to handling difficult and challenging customers.

Learn About

• Going above and beyond what is minimally expected
• Creating an amazing experience for customers
• Critical communication components and their importance
• Handling the difficult and challenging customers
• Working with difficult customers and the tools to use
  
  

 Benefits and Outcomes

• Provide improved customer service in your organization
• Create a positive and professional atmosphere within your organization
• Tools to use for working with difficult customers
  
  

 Fox Cities Chamber members receive a special rate of $129 when using this registration link:

https://training.fvtc.edu/training/Course/1342/communication-and-the-customer-experience/29611

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About the Fox Cities Chamber

Founded in 1874, the Fox Cities Chamber is a nonprofit membership organization that unites the regional business community for greater economic impact. Serving Outagamie, Calumet, and northern Winnebago Counties, the Fox Cities Chamber is the second largest Chamber in the state.

Our organization proudly captures the energy of one of Wisconsin’s most dynamic regions and transforms it into innovative programs and services to champion employers, economic development, and quality of life. The Fox Cities Chamber is celebrating its 150^th anniversary in 2024. For more information, visit https://foxcitieschamber.com/chamber-150th-anniversary/.